Our Best Web Hosting Support

Specialized And Diverse Support

What we have learned from dealing with the support teams of other web hosts is this. No matter what type of support a customer needs, all customers go to that useless tier one support person. We refuse to call them support specialists because that is NOT what they are. They are basically an operator that is using customers as a learning experience. They will eventually send you to someone else in the hope that they can help. So the entire conversation with that tier one support person was a waste of time.



The first level of support that the other hosts provide is a source of frustration, long hold times, loss of productivity, and eventual cardiac arrest!


This is why our support is divided into several different, but obvious, areas of expertise. This means that, in most cases, using the correct support makes your first point of contact the person with the answers you need. Your time is as valuable to us as it is you. There are few things less productive than dealing with a support person that you know doesn't even have the answer you need.



Please see how our support departments are structured below.

  • Website Tickets

  • Submitting tickets from the TribeDisco.com main website is for pre-sales questions, custom project support, custom project quotes, and general questions. Ask us so we can show you that TribeDisco is the best choice!
  • Website Chat

  • This chat is on the TribeDisco.com website. It is great because you will always be chatting with a Project manager. Unfortunately, our Programmers are usually working. This chat has limited availability. If not available please submit a ticket for a quick response.
  • 24/7 User Area Tickets

  • User area tickets are submitted in your user admin. These tickets are for support regarding any technical functions performed in the user admin area regarding your website. It is your typical web host support. Except, we will be answering your questions very quickly!
  • User Area Chat

  • This is the chat support in the user admin area. It is completely different from the chat on our website. We take great pride in this team. These guys are experts and deal only with the admin system. If you need help performing a task, these are the guys to help you get the job done.

From The Owner's Desk

I have designed this organization to deliver very high quality services that are priced to compete with web hosting companies who are only focused on mass and the bottom line. I will never trim the edges to improve profits by reducing the level service. Instead, I will always look for ways to give TribeDisco customers more.
- Sean Odell

Our Products / Features

  • Domain Registar

    If you are going to use a passage of there isn't anything embarrass hidden in the middle of text.

  • Web site Hosting

    If you are going to use a passage of there isn't anything embarrass hidden in the middle of text.

  • Reseller Hosting

    If you are going to use a passage of there isn't anything embarrass hidden in the middle of text.

  • cloud servers

    If you are going to use a passage of there isn't anything embarrass hidden in the middle of text.